1. Introduction
At Green Paradise Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, address, phone number, email address, payment information, and other details provided during the booking process.
- Reservation Information: Details of your stay, including room preferences, special requests, and any additional services used.
- Usage Data: Information on how you use our website, including IP address, browser type, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and gather information about how you interact with our services.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To process your reservations, manage your stay, and provide the services you request.
- Communication: To send you booking confirmations, updates, and promotional offers, and to respond to your inquiries.
- Improvement and Personalization: To improve our services, customize your experience, and understand your preferences.
- Security and Fraud Prevention: To ensure the security of our services and prevent fraudulent activities.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our hotel, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law, or in response to a subpoena, court order, or other legal process.
- Protection of Rights: To protect and defend the rights, property, or safety of Green Paradise Hotel, our guests, or others.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: Sensitive information is encrypted and transmitted securely.
- Access Controls: Access to your personal information is restricted to authorized personnel only.
- Regular Security Reviews: We regularly review our security practices to protect your data against unauthorized access or disclosure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Phone: +252 61 675 1175
- Email: info@greenparadisehotel.so
By using our services, you agree to the terms of this Privacy Policy. Thank you for choosing Green Paradise Hotel. We are committed to ensuring your privacy and providing you with the best possible experience